Chamberlain Healthcare PR

At Chamberlain, we are passionate about translating science into meaningful stories that inspire action. At the end of every day, if we have empowered consumers and providers to create better health outcomes, then we know we’ve done our job.

For the past 20 years, our clients — from Fortune 500 pharmaceutical companies to small non-profit patient groups — have relied on us to communicate their information to the audiences that really matter. Let us tell you more about who we are.

Chamberlain is an inVentiv Health company, and part of a global communications network with 13,000 employees in 40 countries.

Who we are - Honest counselors, passionate partners, and more than a few science geeks

We believe a healthcare public relations agency should...

do more than write press releases that pass your review committee.
work with clients to create a cohesive vision for achieving social, behavioral, and intellectual change for patient health — and for the way a company's brand lives and grows.
live the clients’ business, becoming true long-term strategic partners — the people you want to call for advice when times are tough, and celebrate with after a job well done.

Let us tell you more about what we do.

Samantha Cranko

Executive Vice President

Consistently rated a trusted advisor to clients and a valued mentor to colleagues, you can count on Samantha to bring a grounded perspective to any conversation. Samantha is especially adept at creating science-based, emotionally compelling communications that inspire healthy behavioral change for consumers and healthcare providers. She has driven communications in a broad array of therapeutic areas, including diabetes, pediatric vaccines, ADHD, schizophrenia, HIV, and cancer pain, creating practical approaches to her clients’ most complex challenges.

Jennifer O’Neill

Executive Vice President

One conversation with Jen and you know why clients seek her out over and over again. She never shies away from a challenge, always pushing people to think differently about the situation at hand. Jennifer specializes in portfolio management and lifecycle planning with an emphasis on building communications platforms for franchises and pharmaceuticals with multiple indications. Jennifer also leads the charge in bringing critical consumer insights to Chamberlain’s strategic and tactical programming.

Michelle Gross

Executive Vice President

Michelle is the woman you want by your side when the going gets tough. In any typical day for Michelle, she is counseling senior executives, interpreting complex data, and planning creative patient engagement campaigns, all while keeping a focused eye on her clients’ long-term strategic goals. Over the last nine years at Chamberlain, Michelle has led groundbreaking work in oncology, CNS, and diabetes. Michelle also directs Chamberlain University, our continuous training program that ensures every staff member is thoroughly versed in the science of our accounts and programs.

Brand &
Corporate
Communications

Data Strategy &
Communication

From phase 1 to post-marketing, Chamberlain provides a strategic approach to communicating data, reaching the right media at the right time to ensure the news reaches the right people. Our clients' data are regularly featured in media from Internal Medicine Today and theheart.org to Wall Street Journal and CBS News.

Message &
Content Development

We examine the data, research the audience perspective, competitor positioning, and market landscape; all to synthesize and develop the most compelling messages and content for the brand, issue, or company. Our messages are always based in science — and focused on the patient.

Advocacy
Relations

Patient advocates are both consumers of news and newsmakers. Naturally, they are an important audience for any healthcare client. We have long relationships with many of the most influential healthcare advocacy groups in many therapeutic areas.

National &
Grassroots
Programming

From small local events to supporting a rare disease community to nationwide multichannel disease awareness campaigns, the Chamberlain team develops creative, credible, and constructive programming to reach consumers, healthcare providers, and the media.

Issues &
Crisis Management

The Chamberlain approach thoroughly prepares our clients to communicate about issues — and to respond quickly and responsibly to a developing crisis.

Spokesperson
Recruitment
& Management

Choosing the right spokesperson should go beyond finding the principal investigator or the latest celebrity with a diagnosis. Chamberlain starts with the desired audience and works from there to determine who will resonate most. We help prepare spokespeople for media interaction, helping them to understand what to say and how to say it to best represent themselves and the brand, campaign, or issue.

Traditional &
Social Media

With deep relationships in healthcare and business media, Chamberlain's media experts do more than pitch and place; they provide expert counsel that ensures results. Every account team is trained in social media and understands when and how to use it appropriately and successfully in the healthcare environment.

Consumer
Media Campaigns

The Chamberlain team translates complex science for lay audiences, and then adds the emotional elements that persuade consumers to make healthy changes. Online, in print, or in person — wherever the consumer audience is, we will develop a campaign that goes there too.

Naturally, we believe our employees are the best in the business. And Chamberlain has one of the lowest turnover rates in the industry. Just like our clients, employees like to settle in with us for the long term. But we are always growing and interested in hearing from top talent who want to join our team.

Chamberlain employees are committed to personal growth and team performance. And while excellent client service is always top priority, leadership at Chamberlain is dedicated to providing a harmonious life-work balance.

To find out more, and to tell us about yourself, please contact careers@chamberlainpr.com.

Contact Us - Ready to start a new conversation?

Chamberlain is always interested in building
new client partnerships. To explore new
possibilities with Chamberlain, please contact: Jennifer O'Neill, Executive Vice President
212-849-9483
joneill@chamberlainpr.com

NEW YORK 450 West 15^th Street
Suite 405
New York, NY 10011
t. 212-884-0650
f. 212-849-9504

LONDON 151 Shaftesbury Avenue
Covent Garden
London WC2H 8AL
t: +44 (0)20 7611 8065
f: +44 (0)20 7632 1801

Our agency has communicated some of the most promising CV trial data of the past decade, and through the years, we have developed deep relationships with leading cardiologists and advocacy organizations, including the American Heart Association, the American Society of Hypertension, the Sister to Sister Foundation, the National Lipid Association, and the National Stroke Association.

Diseases of the skin are often the first thing patients seek to treat, but the last to work to prevent. We know how to communicate about both treatment and prevention in this space. Our collective staff experience spans the universe of dermatology products from topicals to injections and infusions. Our expertise includes actinic keratosis, acne, dermatitis, eczema, psoriasis, and warts.

We have launched new diabetes treatments, partnered with the community to drive disease understanding, and created new educational vehicles for people with diabetes through gaming and social media. In 2010, we created the first diabetes education game on Facebook^®, called HealthSeeker, which has generated thousands of fans and active users.

Chamberlain’s efforts in infectious disease directly target superbug resistance, which is a continuing challenge to the healthcare industry. Recognizing our clients’ need to simultaneously differentiate and educate, we provide innovative communications strategies to target all stakeholders.

The Chamberlain team has long-standing experience delving into neuroscience and explaining it in the socially charged context of patients and families living with diseases of the mind. We understand the political and cultural environment that complicates communications in this space, and have spent years shaping the standards by which the media addresses new developments and discoveries about the brain.

From early clinical development to access and reimbursement, we have strong insights into the needs of people living with cancer, as well as an understanding of the scientific data that drive relevant conversations in the healthcare community. Our oncology expertise is rooted in breast cancer, clinical trial awareness, hematology, kidney cancer, lung cancer, and supportive care.

Chamberlain knows how difficult it can be to navigate the pain community. We believe that validating the patient experience and recognizing the challenges patients and their doctors face is essential to successful PR programming in this category. Our efforts have reached professional and consumer audiences through regulatory milestones, large-scale celebrity campaigns, data dissemination at U.S. and global medical meetings and relationships with advocacy groups.